The manager just doesn’t go and perform all the basic responsibilities. A good manager needs to identify how to be good at five basic functions like planning, organizing, staffing, leading, and controlling.
So, let’s begin with all these basic functions
In this, the manager needs to figure out how to achieve a specific goal. Like for example, the company’s main goal is to improve sales of the company. In beginning, the manager can identify all the essential steps to accomplish the goal. This step can include:– increasing inventory, sales staff, and advertising. All the essential steps are created into a plan. When the plan is at the right place, the manager can aim to accomplish the goal of improving the sales of the company.
If the plan is in right place, then the manager can organize his/her team and requirements according to the plan. Giving work and granting authority are two main things of organizing.
In this, if the manager knows about his/her area wants, he/she might judge to beef up his staffing by recruiting new, picking, training, and creating employees. A manager in a huge organization can work with the company’s human resources department to achieve the goal.
A manager requires to do more tasks than only planning, organizing, and staffing the team to achieve the goal. The manager needs to lead the team. Leading involves motivating, communicating, guiding, and encouraging. It is essential for the manager to coach, assist and solve all the problems with employees.
If all the different elements are in right place, yet manager work is not completed. He needs to check all the outcomes regularly against goals and take any relevant actions essentially to be sure that his area’s program operates correctly.
Every manager at different levels of all organizations performs these functions. But the time a manager gives to everyone is based on both the level of organizations and the particular organization.
Different roles performed by the manager
The manager might wear several hats. But the manager is not only a team leader, but he/she is also a planner, organizer, cheerleader, coach, problem-solver, and decision-maker – everything rolled into one. And all the mentioned things are just a few roles of a manager.
Additionally, the schedule of the manager is jam-packed. No matter they are engaged with employees, meetings or unexpected doubts, or strategy sessions, the manager won’t be able to get efficient time on their calendars. (And don’t even have time to respond to emails).
A classic book, names The Nature of Managerial Work, written by Henry Mintzberg tells a set of ten roles that a manager fulfills. All these roles come into three categories:-
- Interpersonal:- This role has human-to-human interaction.
- Informational:- In this role, sharing, and evaluation of information.
- Decisional:- The decisional role in corporate decision making.
Now we will discuss thoroughly all the sub-types of three categories.
- Informational:- The various sub-types are:-
- Monitor:- Get all information; scan reports and periodicals; handle personal contact with stakeholders.
- Disseminator:- Provide information to members of an organization through memos, phone calls, and reports.
- Spokesperson:- Forward information to outsiders through memos, speeches, and reports.
- 2. Interpersonal:– The different sub-types are:-
- Figurehead:- Can perform symbolic and ceremonial duties, like greeting visitors and signing legal papers.
- Leaders:- Direct and stimulate subordinates; counsel and interact with subordinates.
- Liaison:- Both inside and outside the company handle the information links through the mail, phone calls, and meetings.
- Decisional:- The various sub-types are:-
- Entrepreneur:- Proceed improvement projects; evaluate innovative ideas and delegate idea responsibility to others.
- Disturbance handler:- Hold accurate measures and actions during disputes or crises; solve problems between subordinates; adapt to environments.
- Resource allocator:– Identify who will get resources; handle budgets; manage schedule and determine priorities.
- Negotiator:- Represent organization throughout negotiation of union contracts, sales, purchases, and budgets.
Not everyone can become a manager. There are some skills or abilities required to interpret knowledge into your actions that outcome in desired performance, are needed to support other employees become more productive. All the skills and knowledge come under the following categories:-
Technical:- All skills want the ability to efficiently perform specific tasks. For example Engineers, market researchers, accountants, and computer scientists have technical skills and abilities. In beginning, managers require these skills by formal education and then build them later by training and job experience. Technical skills are very essential at a lower level of management.
Human:- This skill tells about the capacity to work well in cooperation with others. Human skills appear in the workplace as a spirit of enthusiasm, trust, genuine involvement in interpersonal relationships. The manager with efficient human skills has a high degree of self-awareness and can understand and know about the feeling of others. Few of the managers naturally occur with efficient human skills, on the other side some of them develop the skills through classes and experience. Doesn’t matter how they will acquire human skills, they are highly critical for every manager because of the highly interpersonal nature of work.
Conceptual:- This skill goes for the ability to think well. These skills can divide the problem into the small portion, look at the relations among different portions, to identify the implications of someone’s problem for others. As, the manager you need to identify higher responsibilities in the company, they can engage with the higher problem that has a long-term commitment. In beginning, managers need to develop certain skills by formal education, and then later create them by training and experience of the job. If the higher of management level, then conceptual skills become more.
All the different categories, require certain skills for managers, the importance of relative may vary by level of managerial responsibility.
The educators of business and management are highly interested in helping people hold technical, conceptual, and human skills. And then create particular competencies, or perfect skills, then go for high performance in a management job. Here, are some of the certain skills and characteristics that the American Assembly of Collegiate School of Business (AACSB) is developing business schools to support their student to build skills.
- Analytical thinking
- Written communication
- Oral communication
- Personal impact
- Resistance to stress
- Behavioral flexibility
- Tolerance for uncertainty
Conclusion:- For a good manager, all five functions are necessary. And managers need to have some skills and capabilities to handle things accordingly.